How to Deactivate a User

You may wish to deactivate a user for a number of reasons including maternity/paternity leave or an employee sabbatical.  

Note: If you deactivate a user, it still counts towards your user license count.

How to deactivate a user:

1. Click on the three bars menu located in the right-hand corner of the MyVCM navigation menu and click on Users

2. Select users you would like to delete by marking off the checkbox next to their name. You can deactivate multiple users at once

3. Click on the gear icon, and select ‘deactivate selected users’

4. Confirm the deactivation by clicking the blue ‘Deactivate Button’.

5. The users will then be inactive in the system but all of their information will be retained including any training history, document acknowledgement, etc. so that the audit trail is always available. You will then return to the User screen.