Admins & Site Admins

Role Management

• Creating and Editing User Roles in MyVCM
• Role Management FAQs

Risk Management

• Risk Management Module

MyVCM Document Wiki

• How to Modify the MyVCM Wiki Homepage
• What are the Search Capabilities in the MyVCM Wiki?
• How to Add a Published MyVCM Document to the MyVCM Wiki

Vendor Connect

• What is Vendor Connect?
• How to Create and Send a Risk Assessment using MyVCM Vendor Connect
• How to send a MyVCM Lite Invitation to a Vendor
• MyVCM Trust Network Licensing
• What is the MyVCM Trust Network?

Auditor Connect

• What is Auditor Connect?
• How to Get a Quote from an Auditor
• What is Data Sharing?
• Auditor: How to Accept a New Quote Submission

MyVCM Crosswalk Assessments

• How to Clone a Self Assessment to create a Vendor Assessment
• How to create an Assessment from Blank
• How to create an Assessment from an Import
• How to create an Assessment from an Industry Template
• What are Question Type Options when creating an Assessment?
• How to Complete an Assessment

See all 7 articles

MyVCM Crosswalk™

• How To Use MyVCM Smart Tags
• How to Complete Your Corporate Profile

FAQ's for Admins

• Risk Score & Level Definitions
• Why is it valuable to fill out the Department and Manager fields for each user?
• Why is it important to use Smart Tags?
• How can I send a message to remind consumers of a training or document acknowledgement that is due outside of regular system reminders?
• What is the difference between an Admin and a Site-Admin?
• What is the difference between a MyVCM Auditor Connect Premier Partner and a MyVCM Auditor Connect Marketing Partner?

See all 9 articles

Video Resources

• Live Training: Documents 2.13
• Live Training: MyVCM Groups
• Live Training: Smart Tickets (On Boarding/Off Boarding Tickets)

System Settings & Billing

• How to Manage and Edit Configurable Lists
• Configurable Lists
• Managing Locations in MyVCM
• Plan & Billing Administration
• Branding MyVCM with Your Logo
• Configuring Single Sign-On for MyVCM using OAuth (Google or Office365/Azure Active Directory)

See all 12 articles

Documents

• Document Access Control in MyVCM
• How to Export a Document?
• How to Upload an Image when Editing a Document
• How to Edit a Document
• How to Add a New Document
• How to Publish a Document

See all 13 articles

Users & Groups

• How to Delete a User
• How to Add A New User
• How to On-board an Employee using an On-boarding Smart Ticket
• What is the difference between a deleting and deactivating a license?
• How to Deactivate a User
• How to Off-board an Employee using an Off-boarding Smart Ticket

See all 10 articles

Training

• How to Create a Training
• How to Add a Quiz to a Training
• How to Publish A Training
• How to Edit a Published Quiz
• Training Submissions, Training Summary & Viewing MyVCM Training Certificates
• Single-Select Question-type

See all 9 articles

Audits

• How to Create an Audit
• How to Edit an Audit

Collections

• What is a Collection?
• How to add an Organization
• How to Add a Project

Tickets

• Add new (ticket) template
• Ticket Approval Workflow
• Add (ticket) from template
• Forwarding a MyVCM ticket to JIRA or other ticketing systems
• How to Create a Ticket
• How to create a Nonconformance/CAPA Ticket

Assessments

• Ability to Mark Questions in Assessments as Complete

Release Notes

• Release Notes: MyVCM 3.0 March 2022 Release
• Release Notes: 2.46.3.1 January 2022 Release
• Release Notes: 2.46.2 December 2021 Release
• Release Notes: 2.46.1 November 2021 Release
• Release Notes:  2.46.0 MyVCM Tickets Module Update
• Release Notes:  2.45.2 Patch Items

See all 61 articles